Tech Mahindra is a very famous and reputed company that is basically a leading provider of consulting, digital transformations, and business solutions. At present, it has announced a partnership with Quantre Solutions. For those of you who do not know, it is a company that deals with customer communication management. As of 2022, it is situated in the USA.
Both companies are making immense efforts to enhance the customer communications industry so that the experience of the customers gets better with time. The major areas that they are focusing on are healthcare, insurance, and financial industries.
The partnership between Tech Mahindra and Quantre Solutions aims to adopt procedures that will work wonders for Customer Communication Management, Data Integration services, Functions-as-a-Service, and Customer Experience Management.
According to Tech Mahindra’s report, Jinender Jain, Head of Sales for UK and Ireland, Tech Mahindra, said, “The customer communication industry is steadily growing as omnichannel marketing and customer experience management are becoming increasingly advanced with workflow automation for consistent and personalized customer experiences. Organizations can utilize the latest cloud-native microservices and industry offerings, such as document reengineering and content migration tools, to accelerate implementation timelines in the customer journey. Our partnership with Quantre Solutions is a step forward in enabling the implementation of various channels an organization can leverage to communicate with their end customers.”
Scott Mulkey, EDP, COO & Partner, Quantre Solutions, said, “It is an exciting time in our industry as customer communications management and customer experience management converge. Digital transformation opportunities are bringing together regulatory communications and marketing messages to meet business requirements and customer demands. As more cloud-native microservices are introduced, industry services providers need to evaluate the new capabilities. For these reasons and more, I am excited about Quantre Solutions’ partnership with Tech Mahindra and how it will help our customers achieve their business goals in the US and UK.”
Now let’s see if the partnership between both companies will be proved to be a great decision or if the customer communication management service won’t experience any change.
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